Shipping Policy

At RCSTHair, we strive to provide you with the best shopping experience, including fast and reliable shipping. This Shipping Policy outlines important information about our shipping process, including delivery times, costs, and options.

1. Processing Time

• Orders are typically processed and shipped within 1-2 business days of payment verification, excluding weekends and holidays. Orders placed after 12:00 PM EST may be processed the following business day.

2. Shipping Methods and Costs

• We offer several shipping options to meet your needs, including standard and expedited shipping. Shipping costs are calculated based on the weight and destination of your order. You can view shipping costs and delivery estimates at checkout before completing your purchase.

3. Delivery Times

• Delivery times vary depending on the shipping method selected and your location. Standard shipping typically takes 3-7 business days for delivery within the continental United States. Expedited shipping options are available for faster delivery.

• International orders may take longer to arrive due to customs processing and shipping delays. Delivery times for international orders vary depending on the destination country and selected shipping method.

4. Order Tracking

• Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your order by clicking on the tracking number link provided in the email or by logging into your account.

5. Shipping Restrictions

• Some products may be subject to shipping restrictions due to size, weight, or destination. We do not ship to PO boxes, APO/FPO addresses, or international freight forwarders.

6. Shipping Delays

• While we make every effort to ensure timely delivery of your order, shipping delays may occur due to unforeseen circumstances such as severe weather, natural disasters, or carrier delays. RCSTHair is not responsible for any delays caused by third-party carriers.

7. Missing or Lost Shipments

• If your order has not arrived within the estimated delivery time, please contact our customer service team for assistance. We will work with the carrier to track your shipment and resolve any issues as quickly as possible.

8. International Shipping

• We ship to select international destinations. International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These fees are the responsibility of the recipient and are not included in the shipping cost.

9. Contact Us

If you have any questions or concerns about our shipping policy, please contact our customer service team at hijeannehair@126.com.

Thank you for choosing RCSThair. We appreciate your business and are committed to providing you with exceptional service every step of the way.